How-to 27 of 27

How to contact support and notify your team

Send a support ticket from Settings, and as an admin post announcements that appear in everyone's notification bell. Narrated.

The steps

  1. 1Stuck? Contact Support, in Settings, sends a ticket straight to our team.
  2. 2Choose a category and priority, describe the problem, and submit. You'll get an email confirming your ticket number.
  3. 3Admins can also message everyone in the organisation. Manage Notifications composes an announcement, warning or information message, with an optional link and expiry date.
  4. 4Everything sent is listed below, and every message appears in the bell at the top of the page.

Try it on your own data

Connect a datasource and ask your first question. Your first report is free, with no card and no deadline.